IT Services for Healthcare | Virginia | Ciracom Cloud
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CASE STUDY

IT Services for Healthcare

The Bitar Institute of Cosmetic Surgery, with two locations in the DC Metro area, is a nationally recognized leader in cosmetic surgery. The Institute was using a variety of technologies and vendors to manage its growing patient demand prior to switching to Ciracom Cloud. Using technologies that weren’t integrated made it difficult to efficiently manage the growing practice and easily measure ROI.

Through Ciracom Cloud’s IT service for healthcare, the practice replaced its legacy systems to gain critical support of their infrastructure, disaster recovery and improve overall performance and staff productivity. With the success Dr. Bitar has had as an industry leader in cosmetic surgery, he has seen his practice expand to two locations so collaboration for staff in Manassas and Fairfax is crucial.

“We were impressed with their ability to stage the project in a manageable way while keeping us informed of both the process and progress on a regular basis.”

Dr. George Bitar

Cloud Ready?

When Dr. Bitar first reached out to Ciracom Cloud, the cloud readiness assessment illustrated the Institute had several layered needs to be met prior to migrating to a private cloud. Ciracom Cloud developed a multi-sprint project plan to run the older on premise infrastructure concurrent with the new private cloud services ensuring business continuity and minimizing downtime.

Guaranteed Service Levels 24x7x365

With IT service for healthcare that Ciracom Cloud provided, the Institute was able to offer a money backed service level guarantee that includes disaster recovery, asset management and virus and malware mitigation. Dr. Bitar can now focus more on his highly rated patient outcomes and continue to build upon his success while knowing Ciracom Cloud professionally maintains critical infrastructure and technologies.

“We were impressed with their ability to stage the project in a manageable way while keeping us informed of both the process and progress on a regular basis.”

Dr. George Bitar

Disaster Recovery

Ciracom Cloud designed a failover service for Bitar Institute of Cosmetic Surgery leveraging the separate location’s servers and one of their datacenters. This service provides the Institute with uninterrupted patient care at a lower cost and three times the data redundancy prior to migrating to Ciracom Cloud.

Benefits to the Institute

The Bitar Cosmetic Surgery Institute is now standardized across their network and down to each location. Dell servers, Microsoft Windows 2012 R2 Hyper-V technologies and Microsoft SQL Server 2012 and Cisco provide business continuity and optimized performance for the long term. The Institute chose Ciracom Cloud to provide infrastructure management, HIPPA compliance and auditing and unlimited helpdesk support after the project was completed.

“We know that when we need them - they will be there.”
“Ciracom did a great job throughout our entire project! They were very adept at evaluating our business and customizing our system to meet our specific needs and goals. We were impressed with their ability to stage the project in a manageable way while keeping us informed of the process and progress on a regular basis. They were always very prompt in their responses throughout the process and continue to provide us with excellent customer service and support. We know that when we need them - they will be there.”

Dr. George Bitar