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Markowitz Dental Engages Ciracom Cloud to Secure HIPAA-Compliant Processes and Crucial Patient Data

About Markowitz Dental

Markowitz Dental of Washington D.C. has been an integral part of its community for more than 50 years. Markowitz’s multi-doctor practice provides a variety of dental services, from teeth-cleaning to reconstructive dentistry, treatment of sleep apnea, smile makeovers, Invisalign, dental implants, and more.

The Challenge

Markowitz Dental was looking for a way to modernize its operations and ensure it has security policies that protect patients and data. Markowitz Dental knew expert support would be needed for adopting HIPAA-compliant procedures.

The Solution

Ciracom Cloud made the following changes:

  • Deployed streamlined, HIPAA-compliant cybersecurity processes
  • Upgraded the practice’s technology infrastructure, simplified user onboarding and offboarding, and activated security policies for data protection and retention
  • Provided 24x7x365 help desk support to proactively remove hassles from Markowitz Dental’s workload, thus improving both their internal and patient-facing capabilities

Testimonial

“I can safely say that—in the 35 years I’ve been in the dental industry, working for various offices where the IT wasn’t great—working with Ciracom Cloud has thankfully been the easiest thing ever. You talk with real people that understand IT and practice management software, and you get a kind of personalized experience that is too often a rarity. Everything has been integrated seamlessly, and I would not entrust our technologies with anybody else.” - Erin Hendricks, Practice Manager at Markowitz Dental

HIPAA-Compliance

Ciracom Cloud architected a secure Microsoft Azure hosting environment via Azure Active Directory. This allowed the practice to keep critical data easily accessible, constantly safeguarded and HIPAA-compliant.

IT Infrastructure and Security Improvements

Ciracom Cloud upgraded the practice’s technology infrastructure and deployed several cloud business solutions, including Microsoft 365 Apps for Business, Microsoft 365 Business Standard and Microsoft 365 Business Premium. Ciracom Cloud simplified user onboarding and offboarding and activated security policies for data protection and retention. Today, Ciracom Cloud provides help desk support and enterprise-grade endpoint security to help keep the practice secure and save time.

The Impact

Markowitz Dental is technologically up-to-speed and in compliance with strict HIPAA regulations, and their patients and staff are well taken care of. “In our medical industry, all patient files and pertinent documentations must constantly be as secure as humanly possible,” she explained. “This was one of our biggest drivers to migrate to the cloud. Having HIPAA-compliant cloud services we could implicitly rely upon has been the biggest weight off our shoulders.”

Learn More

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